Returns.

You have 30 days from the delivery date to start a return. After that we cannot accept it.

To be accepted, items must be:

• Unworn, unwashed, and unused.
• In original condition with all tags attached.
• In their original packaging.
• Free of smoke, cologne, pet hair, and stains.

We inspect every return. Items that arrive outside these conditions may be refused, or refunded at a reduced amount, and we will email you before we do either.

• Items marked final sale or clearance on the product page.
• Custom, personalized, or made-to-order items.
• Free gifts and promotional items.
• Items returned without their original packaging.
• Items damaged by use, wear, or accident after delivery.

1. Send us a message through our contact form with your order number and what you are returning.
2. We reply within 2 business days with a return authorization and instructions.
3. Ship it back within 14 days of getting the authorization.

Please do not send anything back before you have an authorization. Unauthorized returns may be refused or delayed.

You pay return shipping on a change of mind. We recommend a tracked service, because we cannot refund a return that never reaches us.

We pay return shipping in every case where the problem is ours: the wrong item, a defective item, or damage in transit. Original shipping charges are not refunded except where the return is our error.

The fastest way to swap a size is to return the original for a refund and place a new order. That way you are not waiting on our inspection while the size you want sells out.

If you would rather do a direct exchange, email us and we will set it up, subject to stock.

If your order arrives damaged or defective, or is not what you ordered, email us within 7 days of delivery with:

• Your order number.
• Photos of the item.
• Photos of the shipping box and packing material, if it was damaged in transit.

We will replace it or refund it, your choice, and we cover the shipping both ways.

Once we receive and inspect your return we will email you to confirm it was accepted. An accepted refund goes back to your original payment method within 5 to 10 business days. How quickly it appears on your statement is up to your bank or card issuer.

If you paid in installments through Sezzle, the refund is returned through Sezzle and your remaining installments are adjusted by them.

If you need to cancel, contact us as soon as possible. We can cancel an order that has not yet shipped. Once it has shipped, it falls under the return process above.

Nothing in this policy limits your rights under applicable consumer law regarding faulty or misdescribed goods.

Questions? Reach us through our contact form. See also our Shipping Policy and our Terms of Sale.